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In today's context of rapid technological and market evolution, companies must be agile and intelligent in their use of data and Artificial Intelligence (AI). 

The Harmoniq operating model  is designed to develop Intelligent Business Agility, a holistic approach that integrates traditional business agility with artificial intelligence and the social-digital dimension. 

Harmoniq Big Picture

Harmoniq's goal is to help organizations become agile, scalable, and "intelligent," capable of responding quickly to market changes by leveraging both people and emerging technologies.

As highlighted in the book "Networked, Scaled, and Agile: A Design Strategy for Complex", there is a fundamental tension between the need  for differentiation/agility and the  need for integration/scale, which can be solved through an "artificial" combination of both elements. The authors metaphorically explain this balance through the "Tower" (vertical integration) and the "Square" (horizontal integration), suggesting that organizational agility is achieved by skilfully combining differentiated organizational elements  (small, autonomous, local) with integrated elements  (large, connected, global).

These aspects are found in John P. Kotter's concept of Dual Operating System, which develops the notion of dual organization in which the formal hierarchy is combined with an agile horizontal network to promote innovation and speed: in other words, it combines the classic vertical organization chart with  a "horizontal" network of cross-functional teams that traverse the organization, enabling the flow of value quickly and adaptively.

Harmoniq outlines an operating model that combines flexibility and integration, enabling proactivity and generating harmony, allowing you to combine the advantages of "thinking big" (scale, efficiency) with those of "acting small" (speed, experimentation). The development of a hybrid organizational architecture in which a strong network of autonomous teams and lean governance mechanisms and  shared platforms at the company level coexist are fundamental.

A crucial aspect is the safe and effective inclusion of AI in business processes: the intensive use of which offers great opportunities in terms of efficiency and innovation, but also poses new challenges.